Enhance your logistics customer service with our email automation platform. This feature enables:
Power your logistics with AI-driven communication tools that keep customers informed across every device. Our email automation system delivers scheduled notifications directly to recipients' desktops and mobile devices, ensuring no critical update is missed. With pre-designed courier email templates, maintain brand consistency while automating customer communication—from delivery reminders to shipment status alerts—without manual effort.
The platform’s bulk email scheduler enables logistics teams to send high-volume updates, including invoice reminders and promotional emails, at optimal times for engagement. Real-time logistics notifications go beyond email, triggering mobile alerts for time-sensitive updates like pickup confirmations, delay resolutions, and ETA changes. Every automated message—whether a routine status update or exception alert—is tracked in a centralized audit trail, giving teams full visibility into communication history while keeping customers synchronized across all touchpoints.